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Student Charter

For ifs School of Finance students studying for HE qualifications

The ifs School of Finance aims to be a world-class provider of financial education. As a School of Finance, the ifs provides for the formal learning needs of those employed or seeking employment within the industry, thereby enhancing employability skills. The ifs will seek to ensure that all are treated solely on the basis of merit, ability and potential, without reference to the gender, colour, ethnic or national origin, race, disability, age, sexual orientation, socio-economic background, religious or political beliefs, family circumstances or other irrelevant distinction.

This Charter is a partnership document between the ifs and its students, establishing individual rights and responsibilities to help all students and staff work together. It aims to clarify the mechanisms that exist for ensuring that all students are well supported whilst outlining the expectations and obligations that students and staff have to each other. The Charter should be viewed alongside the General and Academic Regulations for Students.

The ifs defines the student learning experience as, ‘determined by the way the student engages with the learning opportunities made available,’ and defines learning opportunities as follows: ‘Learning opportunities include the teaching received, the academic and personal support provided and the development of vocational and employability skills.  It also includes accommodation, library and IT resources, as well as admissions structures and student support facilities (career advice etc.).  Staff development also makes a contribution to the student learning opportunities.

The ifs may revise this Charter at any time. The document is reviewed on an annual basis and approved by the Learning and Teaching Committee.

The Charter should be viewed alongside the General and Academic Regulations for Students.

The ifs may revise this Charter at any time. The document is reviewed on an annual basis and approved by the Learning and Teaching Committee.

Other reference documents:

Glossary of H.E and F.E terms
Code of Practice 

The ifs undertakes to provide: 

Students undertake to: 

Access to the ifs Admissions, Academic Management and Student Services team, and for them to be available and provide information by telephone, email, fax or post.

Attend induction, which may be face-to-face or online,
depending on the mode of delivery.

Clear information regarding course and programme content,
including programme and module specifications, and mode of study.

Treat staff and their fellow students respectfully.

Information on course costs, payment options and deadlines.

Respect the physical environment of the ifs,
including accommodation, and behave respectfully
towards the local environment.

Access to pastoral support, including where relevant the Admissions, Academic Management and Student Services Advisers, and Student Mentors.

If registered for a mode of delivery that includes face-to-face teaching, to attend all classes for which they are registered, and follow any instructions for completion of learning activities prior to each workshop. If students are unable to attend a face-to-face class they are expected to advise their lecturer and programme manager of their absence. 

Student induction in a manner appropriate to the mode of study.

Participate in timetabled classes, and attend meetings with lecturers.

A student handbook for undergraduate students or programme handbook for postgraduate students; online student induction (where applicable); access to the course website for postgraduate students; module textbook; study plan; assignments (as appropriate); set reading (where applicable). Note that work-based learning students receive all relevant information, advice and guidance within one overarching document. 

Take responsibility for managing their own learning. This includes actively engaging in their course,ensuring they spend sufficient regular time in private study, and participating fully in group learning activities.

High standards of teaching, support, information, advice and guidance and to respond to advice of specific learning needs. 

To communicate information to the ifs that might
affect progress with their studies.

Clearly defined access to library and IT services, including ifs KnowledgeBank.

Commit fully to the learning opportunities provided, including formative as well as summative assessment.

Access to activities that will enhance employability skills and personal development, appropriate to the level of study and nature of the programme. 

Submit assessed work by stated deadlines,
actively participate in feedback.

Due notice for changes to timetable, cancelled classes, and/or re-scheduling of content. 

Not use dishonest means in the completion
of any assessment.

Support for student participation in academic development and course management, including election of representatives. A student representative will sit on all major ifs committees. 

Support course representatives and participate
in feedback systems which will lead to improvements
in the quality of learning and teaching.

Comparable student learning opportunities, irrespective of where an ifs course is studied.

Make prompt payment of charges made by the ifs.

Feedback on written and verbal, formative and summative activities.

Comply at all times with, and as a condition of registration agree to be bound by, the General and Academic Regulations for Students as amended from time to time.

A fair and confidential complaints procedure, readily available in instances where students are not satisfied with the service they receive.