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Data protection / privacy statement Details Page

Your personal information

ifs University College and the Institute of Financial Services (the professional body of ifs University College) are committed to following good practice for handling personal information in accordance with the principles of the Data Protection Act 1998. The eight principles ensure your personal data is:

  1. Processed fairly and lawfully
  2. Processed only for specified and lawful purposes
  3. Adequate, relevant and not excessive in relation to the purpose(s) for which it is processed
  4. Accurate and up to date
  5. Not kept for longer than is necessary
  6. Processed in line with your rights as the data subject
  7. Secure
  8. Not transferred outside the European Economic Area unless the country has an adequate level of protection for your rights as the data subject

The data controller for your personal data is ifs University College.

When you first contact us we create a record in your name and allocate you a unique ifs number. Any information that you give us, or we generate, from then on is added to your record. We endeavour to ensure the accuracy of all records, but we rely on you to keep your personal data up to date, either online via my ifslearning or by informing our customer and student services team of any changes.

Your rights as the data subject

This is the sixth data protection principle and the rights that it refers to include:

  • a right to have access to a copy of your personal data;
  • a right to be able to opt out of receiving direct marketing;
  • a right to object to processing that is likely to cause or is causing damage or distress;
  • a right, in certain circumstances, to have inaccurate personal data rectified, blocked, erased or destroyed.

Use of your personal information

Your personal information is used in the following ways:

  • To process your application for the study of modules and qualifications. This may also require your personal information to be passed to a third party for the delivery of study materials, or the provision of teaching or examination facilities. We may also contact other institutions to confirm your qualifications.
  • To process your application for a Statement of Professional Standing (SPS) or Certificate of Professional Achievement (CPA).
  • To process any application you make for membership and to maintain that membership.
  • To process any application for additional services, such as CPD, seminars or conferences. If your application is for an event that is sponsored, your contact details will be passed to the sponsor of the event. You will be informed if your details are to be passed to the sponsor when you apply to attend.
  • To provide information about additional services and products that may be of interest to you.
  • To undertake research in order to help us plan and improve our services.
  • To provide information to government bodies, such as Ofqual, the FCA, the Student Loans Company (SLC) and Higher Education Statistics Agency (HESA), in accordance with statutory and government requirements.

Further details of how HESA processes your personal data.

Your course results may be:

  • disclosed to your employer if your application included details of your employer;
  • disclosed to your provider of tuition;
  • published when you have completed the qualification. The information published may include your name, the name of your employer and details of your qualification.

Transferring information overseas

We have students and members throughout the world and the personal information of those students and members is necessarily transferred overseas when fulfilling their applications for study, membership or other services.

Information collected automatically

When you visit our website we automatically collect some technical information about your visit, eg your IP address, the type of browser used, the duration of your visit and the pages visited. We use this information to improve the navigation and accessibility of our website. If you access one of the password-protected sites we do record some details of your visit and we use this information to help us support you if you have any queries regarding your use of these sites and to look for ways to improve the service we offer you.

The use of cookies

If you use the Internet to carry out certain transactions with us, your computer will store small pieces of information, known as cookies. A cookie is a small text file that is stored temporarily by your browser and is used by the website you are visiting to remember you throughout your visit to that website. We use session (non-persistent) cookies to identify you when you log into a password-protected site. This avoids the need for you to repeatedly enter your password as you navigate around the password-protected site. The cookies are deleted as soon as your session is ended.

We also use persistent cookies to store non-personal details when you visit our website. This enables us to find out whether your computer has visited our website before by checking to see, and finding, the cookie left there on the last visit. Using these cookies we are able to examine and analyse, in an anonymous and aggregate way, how our websites are used in order that we can improve the layout, navigation and accessibility of the websites.


Our websites contain links to other websites and this data protection statement does not apply to those websites. If you transfer to another website you should read their data protection statement for their policy on the use of personal information.


If you have any comments or questions regarding this statement, please contact the Data Protection Coordinator at:

ifs House
4 - 9 Burgate Lane

Last reviewed July 2014