Helping us to help you

Even though we aim to ensure that you do not experience any problems using any of our websites, occasionally things may go wrong. If you come across something that doesn't appear to be working it is often useful for us to know what software you are using to access our sites. This information can help us to fix the problem more effectively.

Key information about the software you are using is exchanged with any website that you visit. These details are displayed in the frame below. Please share this information with us if you contact us to report your problem.

If you do experience a problem using any of our websites, please call Customer and Student Enquiries on 01227 818609 or email customerservices@ifslearning.ac.uk.